PRIVACY POLICY
- Visit our website at our website or any website of ours that links to this Privacy Notice
- Engage with us in other related ways, including any marketing or events
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice. Use the table of contents below to find the section you are looking for.
Review the Privacy Notice in full below.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information we collect may include: names, email addresses, usernames, passwords, country, city, and other information you provide. Sensitive Information. We do not process sensitive information.
Social Media Login Data. We may provide you with the option to register using your existing social media account details (e.g. Facebook, Google). If you choose to register this way, we will collect certain profile information from the social media provider. See How do we handle your social logins? below.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.
Information automatically collected
In Short: Some information (e.g. IP address, browser and device characteristics) is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services, including device and usage information. This information is primarily needed to maintain the security and operation of our Services and for internal analytics. We may also collect information through cookies and similar technologies.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, including to facilitate account creation and authentication, to enable user-to-user communications, to save or protect an individual's vital interest, and for other purposes with your consent.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
We only process your personal information when we believe it is necessary and we have a valid legal reason (legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil our legitimate business interests.
If you are in the EU or UK, we may rely on Consent, Performance of a Contract, Legal Obligations, or Vital Interests. If you are in Canada, we may process your information with your express or implied consent, or in certain exceptional cases permitted by law.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with certain third parties.
We may need to share your personal information in situations such as Business Transfers (e.g. in connection with a merger, sale of assets, or acquisition).
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies to gather information when you interact with our Services. Some technologies help us maintain security, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you register or log in using a social media account, we may have access to certain information about you.
Our Services may allow you to register and log in using third-party social media account details (e.g. Facebook, Google). Where you do this, we will receive certain profile information from the social media provider. We use this information only for the purposes described in this Privacy Notice. We do not control how your social media provider uses your personal information; we recommend reviewing their privacy notice.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or securely store and isolate it until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through organisational and technical security measures.
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 (or the equivalent age in your jurisdiction).
We do not knowingly collect, solicit data from, or market to children under 18 (or the equivalent age in your jurisdiction). By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to the minor's use of the Services. If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable measures to promptly delete such data. If you become aware of any data we may have collected from children under 18, please contact us.
10. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location (e.g. EEA, UK, Switzerland, Canada, or certain US states), you may have rights to request access, rectification, erasure, restriction of processing, data portability, and the right to object. You may review, change, or terminate your account at any time. Contact us using the details in How can you contact us? below. You may also have the right to complain to your data protection authority.
Withdrawing your consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us or updating your preferences.
Account Information: You can log in to your account settings to update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases, though we may retain some information as required by law.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track (DNT) feature. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. We do not currently respond to DNT browser signals or other mechanisms that communicate your choice not to be tracked online. If a standard we must follow is adopted in the future, we will inform you in a revised version of this notice.
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of certain US states, you may have the right to request access to, correction of, or deletion of your personal information, and other rights as provided by applicable state law.
Depending on your state of residence, you may have the right to know, access, correct, delete, or obtain a copy of your personal information, and the right to non-discrimination. To exercise these rights, please contact us. We may need to verify your identity before processing your request.
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Revised' date at the top. If we make material changes, we may notify you by posting a notice or by sending you a notification. We encourage you to review this notice frequently.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact us through our Support page or by post at the address provided there.
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please contact us.